Warranty Policy
Last updated: 2026-11-10
Electrify is operated by Bhagwati E-Commerce India Private Limited, Gurgaon-122017, Haryana, India.
Contact: order@resellany.com | +91 9811144566 | Mon–Sat, 10am–9pm (closed Sunday)
Warranty Coverage
Most new devices sold by Electrify come with a 12-month limited warranty covering manufacturing defects in materials and workmanship from the date of delivery.
What is covered
- Defects in materials or workmanship under normal use
- Hardware failures not caused by accidental damage
- Issues covered by the manufacturer's warranty where applicable
What is not covered
- Accidental damage, drops, cracks, liquid damage, fire/water damage
- Misuse, neglect, unauthorized repairs, modifications, rooting/jailbreaking
- Normal wear and tear, cosmetic damage, or battery wear beyond normal degradation
- Accessories not covered by separate manufacturer warranty
- Software issues caused by third-party apps or user modifications
How to claim warranty
- Email order@resellany.com with order reference, invoice details, and issue description (photos/videos help).
- Our team will assess eligibility and provide next steps.
- If approved, we’ll guide you through repair/replacement as applicable.